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Russian Customers Purchase a Batch of Equipment

time:2020/6/9  reading:500 time

Since Huatian Electric Power has been engaged in international trade for 10 years, it has accumulated many customers with its high-quality products, professional technical team and perfect after-sales service system. Recently, there was good news from the marketing department that old Russian customers have again purchased 18 sets of our SGB-C Digital Voltage Divider, including 5 sets of 50kV, 10 sets of 100kV and 3 sets of 150kV.


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The customer company was established in 2009 and is located in vologda, Russia. It is mainly engaged in the production of power distribution and control equipment, and also provides services of installation, repair and maintenance of power distribution and control equipment. 


The company had ordered SGB-C Digital Voltage Divider from our company before and had a good experience after using them. Therefore, this time it sent an e-mail directly to the salesman saying that it wanted 18 sets of the same equipment, the only difference being that no measuring part was needed this time.


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After receiving the customer's message, our business manager gave the quotation in the first place, but then the customer replied that only 6 sets were needed at present. At this time, the business manager noticed that the quantity of products required by the customer was decreasing. therefore, when he asked the reason why the quantity of products ordered by the customer was decreasing before he quoted again, the customer replied that the company's liquidity was a little tight recently. 


before this, the budget for purchasing this batch of equipment was not large, and the price given by our company exceeded their budget. In order to solve the customer's price concerns, the other party is also our old customer. In response to the price problem raised by the customer, our business manager proposed in communication with the customer that if they can maintain the original quantity of purchase, our company will give preferential prices and then quote preferential prices. After several days of consideration, the two sides finally reached a cooperation agreement, and the customer directly placed an order to purchase 18 sets of equipment.


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If a company can let its customers choose to cooperate with you again, there is no doubt about the quality of its products. Secondly, professional technical support and perfect after-sales service are indispensable. Huatian Electric Power will also adhere to the enterprise spirit of "professionally creating high-quality electrical measuring products and winning higher market honor with good faith" and implement the action principle of "good faith, cooperation, pragmatism and innovation". It will take "professional manufacturing" as the foundation and "good faith management" as the backing to continuously provide high-quality electrical measuring products to the vast number of domestic and foreign customers.

华天电力
2020/6/9
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